Here I am going to explain something very important about Amazon related account suspension. Related account suspensions are on rise and amazon has started giving you the name of the account as a hint.
Why Amazon Related Account Suspension Happened?
Some sellers after getting suspended again come back with a new account on friend’s, family member’s or his/ her own name. Amazon is a privately owned marketplace. It has its own rules and regulations to protect both the sellers and the buyers.
Accoring to Amazon seller’s policies one person can hold only ONE account with Amazon and it can be connected globally. Amazon filters all duplicate accounts under advanced machine learning & fraud detection system.
12 Tips For Amazon Related Account Suspension
So in case you have been hit on Amazon related account suspension and wondering what to do. Here are some tips –
- Never get panicked.
- Read the notice received in your email from Amazon repeatedly
- It happended because you or your family members or friends or virtual assistant or agencies opened another account on Amazon seller central using some of your documents.
- It can be atleast one document in common or all.
- Donot send plan of action from your new account unless you have a valid proof.
- There are many rare cases where Amazon sends this notice in error.
- Donot lose your first three golden chances by sending random appeals saying I donot have any other accounts or I cannot remember the presence of any second account.
- Never abuse Amazon team. You should NOT show your frustration, anger etc on them through your messages or appeals. Always respect each other.
- Donot harass Amazon even on social medias as all get noticed by them.
- Abusing a marketplace can never be a winning situation.
- Investigate how your account has been related to some other account.
- Never buy Amazon seller accounts randomly until the owner is ready to do the name and ownership transfer with you. The safest place to buy profitable Amazon FBA or FBM account THIS ONE .From here you will get the verified accounts and they will be with you till the ownership is transferred and even beyond.
What Details Amazon Consider As Duplicate?
- Name
- Address
- Phone number
- Same laptop or desktop
- Same Wi-Fi
- Same bank accounts
- Same bills or receipts
- Same LLC or S-corp
- Same busines tax details like IRS EIN
- Same board of director name
- Amazon’s other countries accounts in the same owner(s) name(s)
Disclaimer
Let me tell you that the final decision depends solely on Amazon if your account can be reinstated or not. Noone can give you 100% assurance that you will get back your account and start selling again. But never stop yourself from doing all the needful steps.
How To Handle Amazon Related Account Suspension
Now there are two ways to find the solution.
- If you are confident enough then you can write an effective & professional plan of action and submit it at your seller central dashboard. Then wait for the response from Amazon team, normally they responds in 24 hrs to 72 hrs.
- You can hire an expert as per your budget from HERE . They are extremely professional in handling Amazon related account suspension cases.
I will discuss the second option first as most account owners like to hire an expert in this complex times.
Hire Any of These Talents
The Resons Why You Should Not Try Yourself
- Amazon gives very less chances.
- Once 3 attempts are over, Amazon will automatically send you reply that ” we may not reply to your further appeals”
- Then it will be more difficult for you to even move forward with the case. But it is not impossible, you need to put a lot of efforts and need to contact Amazon team repeatedly.
The Resons Why You Should Hire an Expert
- They have the proper knowledge how to deal this kind of complex cases.
- You will save your valuable time while they will do everything
- Your payment is fully secured as you will approve it after reinstatement or getting the plan of action or as per your contract in chatbox.
- You can select experts from hundreds of them as per your budget, you can even negotiate on the price.
What To Take Care While Hiring An Expert
- Give them all details info that you know about those accounts.
- Tell them exact truth , donot hide anything from the experts.
- Donot share the your main Amazon account ID and password, give access from settings > user permission.
- Ask the expert name and email ID as it will be required to give access and all also know it.
- Donot give them full admin access specially the finance part.
- Chat with them clearly before placing order – tell them what you want exactly : account reinstatement or a plan of action to submit yourself and save money.
- If your goal not yet achieved the seller is asking the payment then you report it to resolution centre and you will get full refund.
- Donot fraud with them like your goal has achieved and still you cancel it not paying them, in this case your account will be blocked and reported as scam.
Goal or Contracts
You need to discuss your end goal with the seller in the chat box, those text messages will be considered as the contract in future if any disprepencies happen.
1. You can either ask the seller to write an effective plan of action if you have less budget and then you need to submit in the “submit an appeal” section. In this case, the seller will not be responsible for the reinstatement and try to fix the issue.
But in most of the related accounts cases only plan of actions won’t work. Amazon will asks some documents and questions as well and request you to delete the duplicate account.
2. So it will be wise to go for the reinstatement services. This time the seller will do all the tasks to reinstate your acccount if failed, then you will get the complete refund.
Hire Any of These Talents
How to give access of your Amazon Account
- Settings
- User permission
- Put the name of the expert
- Put the email ID
- Send invitataion and wait till it is accepted
- Manage permission
- Secondary user
- Modify permission
- Enables options like reports, customer metrics, manage cases, appeal
- Enable View
- Save
* If the seller asks the access to all options then you do so only if the seller is atleast a level 1 seller or higher. Only enable the view options, never view & edit.
What Next After Giving Access
After giving the account access and the goal or contract is set, there is not much tasks from your end. Just reply them whenever they ask you something. Or just message them time to time and ask about the progress.
Once your goal is achieved, approve the order so that the seller get the payment from the escrow.
Hire Any of These Talents
Final Advice
You can tell Amazon that “I was unaware of user permission feature. I shared the main account and password by mistake to my virtual assistants ( managers or software companies ) and they opened it from the same computer while she used to manage multiple accounts”. Thus my last account suspended and failed to reinstate.
As I didnot have any other source of income, I opened this new account. So I am sending the appeal from my new account , please consider it and do the needful.
Conclusion
You need to clear all the violations from the old account first and reactivate it. Once your old Amazon account is free from all the duplicacy or mistakes then your new account also will be reactivated automatically. Then you need to close one account or transfer it to the right owner. Hope it helped, take care. Visit our Blogpage once. Wish you all the best in reinstating your Amazon related account suspension.
